Spokane Auto Repair

I have gone in here on my own and again with my husband when I went to pick up my vehicle and was treated ENTIRELY different with each interaction. If you’re a single woman I recommend going honestly anywhere else. If you’re like me and have a small knowledge on cars/mechanics, they WILL take advantage of that even if they simply notice you’re a female. When my husband and I picked up my car in the other hand, they were extremely nice and seem like cool guys. I’ve experienced the same disrespect when curiously calling to see if my car troubles would be something they could fix. They “fixed” my oil leak in my car but it was leaking profusely less than a week later. The second mechanic I took it to said it looks like the precious one just used a whole bunch of glue that never held. do yourself a favor & support OTHER ma and pop shops that actually value your service, don’t just see it as another paycheck

Made me feel like an idiot. If you dont know alot about cars dont go here.

We took our Buick Enclave to 2 mechanics. Neither could find the reason the engine wouls shimmy at 40 MPH. We took it to Prior's. Not only did they find the problem right away, it was fixed in 3 hours. Customer service is great, too. I highly recommend their shop.

I hate leaving glowing reviews lol because then I feel like the wait times increase but I have to with this place. They take such amazing, honest care of vehicles and as a woman I have never felt talked down to or treated poorly or lied to. Love love love their honesty and how they always go above and beyond.

I had a great experience with priors. They were recommended to me by my neighbor and now I know why! They were clear and communicative and did a lot of extra work to work with my warranty company so my repairs were covered.

I had a great experience with priors. They were recommended to me by my neighbor and now I know why! They were clear and communicative and did a lot of extra work to work with my warranty company so my repairs were covered.

They will not only overcharge every time or charge you for stuff that they have no business charging for, but are total jerks to you before, during and after they're done ripping you off. Even the replies to the bad reviews on here are either obvious lies in order to try and justify why it's not THEIR fault, or their sarcasm drips with rudeness, contempt, and trashiness while telling the "complainee" why they're wrong. They are particularly bad at the most basic of repairs and will try to charge you for small 2-5 minute tests and quick inspections that no other place I know of would dream of charging for.

IThey WILL rip you off. Also, I don't know if he still works there, but there is at least one employee from a few years back who likes to try to steal things from cars being worked on. My dad had his air conditioning serviced here because it hadn't been working for a while and summer was close. They worked on it, said it was fixed, and he paid them over $800. Then, it immediately stopped working. When he called them to inform them of this, the guy on the phone said "Oh yeah, it's still under warranty bring it in and we'll get it fixed for you." Essentially, Corey kept giving him like service pretending he was working on ordering the part he needed, etc. and making progress when in reality he was never going to fix it. He does everything he can to run out the warranty so he can steal your money and not have to give a refund. Amongst old-school crooks they call it "the runaround." I think it's utterly disgusting and total weasel behavior. He and my mom had gone to them for quite a few repairs and things over YEARS in the past, yet they STILL ripped him off like that. They not only lost a customer but I have made it my mission to tell every single person I know to never go there. And I've told a lot of people that you can't believe a word that comes out of Corey's mouth. Interesting how when I read negative reviews on here I keep seeing complaints about Corey specifically. They also had an employee a few years ago who stole a bag of weed out of one of our cars. We went back to the shop after we got home and noticed that it was missing, and as soon as it was mentioned, the guy got all flustered cause he knew he was caught and possibly in trouble and stuttered his way through a feeble excuse "I just was holding onto it because it fell out and I didn't want it to be just sitting in there......" There is absolutely no possible way it "fell out" due to where it was stored. Since he gave it back, we let it go since it wasn't a huge deal. But do you think if we hadn't gone back and asked about it specifically that they would have called us and said "Wait come back you forgot your marijuana"? Of course not. However, what they did to Dad was unconscionable. I wish I had pestered them about it for days to weeks after this happened so I could get a reasonable excuse out of them. Don't let them get away with ripping you off. They like to give the runaround to waste time and avoid paying you back or replacing bad work.

IThey WILL rip you off. Also, I don't know if he still works there, but there is at least one employee from a few years back who likes to try to steal things from cars being worked on. My dad had his air conditioning serviced here because it hadn't been working for a while and summer was close. They worked on it, said it was fixed, and he paid them over $800. Then, it immediately stopped working. When he called them to inform them of this, the guy on the phone said "Oh yeah, it's still under warranty bring it in and we'll get it fixed for you." Essentially, Corey kept giving him like service pretending he was working on ordering the part he needed, etc. and making progress when in reality he was never going to fix it. He does everything he can to run out the warranty so he can steal your money and not have to give a refund. Amongst old-school crooks they call it "the runaround." I think it's utterly disgusting and total weasel behavior. He and my mom had gone to them for quite a few repairs and things over YEARS in the past, yet they STILL ripped him off like that. They not only lost a customer but I have made it my mission to tell every single person I know to never go there. And I've told a lot of people that you can't believe a word that comes out of Corey's mouth. Interesting how when I read negative reviews on here I keep seeing complaints about Corey specifically. They also had an employee a few years ago who stole a bag of weed out of one of our cars. We went back to the shop after we got home and noticed that it was missing, and as soon as it was mentioned, the guy got all flustered cause he knew he was caught and possibly in trouble and stuttered his way through a feeble excuse "I just was holding onto it because it fell out and I didn't want it to be just sitting in there......" There is absolutely no possible way it "fell out" due to where it was stored. Since he gave it back, we let it go since it wasn't a huge deal. But do you think if we hadn't gone back and asked about it specifically that they would have called us and said "Wait come back you forgot your marijuana"? Of course not. However, what they did to Dad was unconscionable. I wish I had pestered them about it for days to weeks after this happened so I could get a reasonable excuse out of them. Don't let them get away with ripping you off. They like to give the runaround to waste time and avoid paying you back or replacing bad work.

They did an excellent job!

Quick and efficient!

Awesome as always

Excellent service, very professional, straightforward, and prompt. These guys mean business and I'll definitely be back when I need work done on my vehicles. Thank you Prior's!

Prior's does good quality work, at a fair price, and they don't try to upsell on anything. Very trustworthy.

I've used Prior's for about 15 years. They are not the cheapest, but I feel like they do what they say they will do. The work is of good quality and they are communicative and fair.

I brought my car in because my A/C was not working in June 2023. They “fixed” it but my car continued to slowly leak coolant. Come May 2024 (11 months later and the first time I had to use A/C in 9-months), it again was not working. I brought my car back in and had them pull up my last service and told them it wasn’t working again and that they had told me if the first fix didn’t work, then it had to be another issue but I didn’t ask many questions because my knowledge of mechanics is non-existent. They again “fixed” my A/C and I paid them another $220-ish dollars. April 2025 rolls around and I go to turn on my A/C for the first time since September 2024 and it was not working. I called Priors and had them pull my two service records and they had changed out the exact same valves twice in 11-months, led me to believe it was fixed both times, and charged me for the same service twice. I expressed my frustration in being charged to do the same thing twice in 11months with my car still not being fixed, and they basically told me not their problem and did not agree that I should receive at least a partial refund from them for doing the same service twice in less than a year without fixing the issue . I took my service records to another shop in town and they found the coolant leak very quickly, replaced some “O” rings and charged me less than the service I paid for twice at Priors. If you are a trusting individual with no knowledge of cars like myself, I do not recommend bringing your car here.

Fast. Honest. Fair price. What more could you want

Would use this place again!

Clean facilities, friendly staff.

Couldn’t even get service; I called asking for an appointment, the person who answered asked if I could do next week and mumbled something I couldn’t hear, so when I repeated what I thought he said, he immediately hung up on me. I admit I was a bit panicked but really, it’s not that hard to give 30 seconds of patience.

Exceptional and honest service. I've been coming to this shop since 2018 and had nothing but great experience. Brought my vehicle in for oil change today not only did they do the service but cleaned my vehicle as well. Frankly my vehicle was filthy and did not see a carwash for over a month. If you need honest service. Prior is the place to go.

Bought a used car from a dealership and went here to get an inspection. They were very friendly and helpful but they said I would need new brakes as soon as I had time to get them done. I went to do them myself only to find out the brakes were only a few months old and had lots of life left. Very disappointing because if I didn’t know any better I would’ve had them do it and wouldn’t have known that they were not needing to be replaced at all.

Amazing job.. well done….

Honest

My oil change only took 30 minutes. They were super careful. They cleaned my windows and left a bottle of water for me too! Highly recommend.

My kiddos and I went in this morning for a Groupon deal for an oil change. They were polite and fast and even put a nice cold water inside my car for me! My kids even got to take a magazine they thought was cool! Great service! Will be back!

This was my 1st visit @ your auto care company. I purchased a full synthetic Groupon for my Honda Accord. My appointment was at 3. Corey waited on me. He did not make eye contact with me at all. He acted like he was in a hurry. I felt like he wanted to get me in & out. And that's exactly what happened. I was there for maybe 15 mins. He didn't ask me if I had any questions or concerns. According to the Groupon package. I was supposed to receive a brake inspection, battery test & scanner diagnosis. I did not receive those services. Only the oil change. I was also charged an additional fee of $5.98 for waste & a Groupon Syn. charge. I was not informed that there would be any additional charges. There were a couple of things under the hood that I wanted him to look at & consult with me about for future repairs. Unfortunately, I was made to feel rushed. Maybe if my gender was male, I would have been treated differently. Or maybe it was because I was a Groupon customer? Regardless, I wasn't impressed! I will not go back to Prior's or recommend your business.

Great place👌🏻👍🏻

I moved out here last year and have been having a hard time finding good quality service for almost anything including certain healthcares and salons. I’m not picky either I just want a place to go for certain things. I went to this shop for an oil change I purchased at a discount on Groupon. They did the oil change and their inspection that comes with that. I expressed that I had gone to Firestone for a tune up and brought my own lugs and everything for them to swap out. They said they’d take care of it. And they didn’t do the full inspection. I had to go back because my lugs were still in my car and the manager explained that they didn’t even do the break inspection they were supposed to check for. They did do the work the second time I went in but my time is money so I was nice about it but not happy. It felt like I spent $200 for nothing. My car seemed to feel the same and only felt worse the longer I drove it after that. One appointment at priors and for an oil change nonetheless… they diagnosed a light I had coming on and quoted me a price for that as well as front breaks which turned out I needed. Very friendly and didn’t gatekeep info when I asked about what to do next. He threw out different shop ideas and even informed me that my car takes premium. Since I left yesterday my car has been running way better. I was almost on e so I went over and filled up with premium from a suggested gas station. My gas mileage is at 40.3 average mpg after a day of deliveries yesterday(I deliver from my vehicle) which is all stop and go. On the highway I was pulling in well above 50 average mpg. Up from 30ampg. Overall would totally recommend. I read a previous review that said it’s like a shop of dads. I only really talked with one man who I believe is named Kevin and got complete dad vibes. Will be going back for service and will definitely spread the word! Thanks guys! Oh lastly they put a cold bottle of water with a 10percent off for a future service card in my cup holder which was a really nice touch considering how expensive everything is now adays.

I had a brake job done on my 2017 Colorado. The service was fast and convenient. Other places quoted me a king’s ransom for the job, Prior’s was very reasonable on their pricing and were very transparent and honest about what I actually needed. This is a great place to get your vehicle serviced.

Been going here for years and they've never done me wrong. They're always willing to help and it feels like a big team of dads 🙌

Helped me diagnose what was wrong with my car.

Quick, professional, affordable and did not try to convince me to spend more money on things I may not need! Also, I used a Groupon and they were fully cooperative and scheduled my appointment right away That's a win in my book! I will continue to get my oil changed here 😊

Prior did a great job on my oil change. Fast, professional and left a bottled water too! I sent my husband in as well! Thanks

Great service and great attention to detail. I used to take my car to the dealer until I discovered Prior’s. It is no contest!

5 stars! Great service.

Quick accurate service for a good price. Clean waiting room

Quick accurate service for a good price. Clean waiting room.got scheduled in quickly and advised about upcoming maintenance issues without being pushed to do them now.

Fast, efficient, on time, and even leave a bottle of water for me.

I had a vehicle emergency. They were able to get me in right away and did everything I asked for in a very timely fashion with only 2 guys there. Great customer service also

Just recently started taking my vehicle here after a recommendation and have had great service and work from everyone here. Very happy and will continue to come back for my future needs.

You were the only one to know how to solve my front end issues..appreciate the knowledge and professionalism. I would definitely return to do business

Fast, friendly, fair, and guaranteed work. How in the hell can you beat that?

Great people. Cory is always so friendly and helpful.

Knowledgeable, friendly, fair priced, and efficient. What more could you really ask for. I would refer to a friend for sure